US Shipping & Returns

Shipping Information

Processing Time:
Orders are typically processed within 1–2 business days. During high-demand periods, please allow extra time for processing.

Shipping Time:
Standard shipping within the US takes 2–5 business days depending on your location. Expedited shipping options may be available at checkout.

Shipping Carriers:
We partner with reliable carriers like USPS, UPS, and FedEx to ensure timely delivery.

Tracking:
Once your order ships, you’ll receive an email with a tracking number so you can follow your package’s journey.

Returns & Exchanges

Return Window:
We accept returns within 30 days of delivery for eligible items.

Eligibility Criteria:

  • Items must be unused, in original packaging, and in resellable condition.

  • Proof of purchase is required (order number or receipt).

  • Final sale items, digital products, or customized products are not eligible for return.

Return Process:

  1. Contact our support team via email at info@humocase.com or by phone at +1 (786) 948-1472.  to initiate a return.

  2. We’ll provide you with a return authorization and instructions.

  3. Once we receive and inspect your return, we’ll issue a refund to your original payment method within 5–10 business days.